Orders are shipped 3-5 days after order is received. Standard/ Economy International shipping usually takes between 7-21 business days sometimes longer depending on country and customs.
STANDARD/ECONOMY SHIPPING CUSTOMERS WILL BE PROVIDED WITH A REGISTERED RR NUMBER OR CP NUMBER DEPENDING ON THE WEIGHT OF THE ITEM. CP NUMBERS WILL BE ABLE TO TRACK VIA 17TRACK.NET. RR NUMBERS MAY CONTACT US OR JAMAICAPOST.GOV.JM TO GET INFORMATION ON YOUR PACKAGE . EXPRESS SHIPPING CUSTOMERS WILL BE PROVIDED WITH TRACKING NUMBER TO TRACK ONLINE VIA DHL ONCE ITEM IS SHIPPED. IF CUSTOMS REQUIRE ANY ADDITIONAL FEE IT MUST BE PAID BY THE PURCHASER.
We are NOT responsible for lost or stolen items and will not be able to issue any refund for such items. Please refer to the Mail carrier with your tracking or registered number for more assistance on locating your product(s).
Large items are packaged in sturdy boxes and small items are packaged in padded envelopes.